Hurricane Florence claims can be emailed to or faxed to 800-998-5741 or call us at 800-479-9188

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View a claim

Online access to your claim files and robust loss management reporting are but two important features of our paperless claims administration system

If you are a subscriber, click here: e-Link – eConnect 2.0

New! eConnect just got a whole lot better!
eConnect 2.0 is the same great eConnect system you’ve come to rely upon but now with enhanced functionality and more efficient navigation, effective claims management has never been easier! 

For the new features and benefits watch our short video, read the User Guide or the Frequently Asked Questions.

To register to view your claim files online, please contact any of our office locations.

Why use this business tool? 

Instant Access: All claim information is entered into the system, giving you and us instant access to all the latest information on every claim. If you or a policyholder call with a question, there will always be someone who can help. 
Remote Access: If you have access to the Internet, you have access to your claim files. From home or around the world, our web-enabled systems ensure you always have access 24/7.

Hands On Supervision: You never have to feel out of the loop again. With online access to all your claim files, you can audit and monitor the performance of your file as well as electronically communicate with the adjuster in charge on an open and closed file.

Reporting: We are able to produce reports to suit your needs; the sophistication of our systems means we can produce information by various categories, according to what you want to measure in the formats you prefer.

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