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Tailor-made claims processes
We meet your unique specifications with the flexibility to handle claims the way you want them handled.
We know maintaining the relationship between insurer/customer is of paramount importance. We offer corporate branding services to ensure our service is seamless.
Our investment in expertise and technology is a profitable alternative to internal investments for insurers.
Single Point of Contact
By calling a toll-free number, callers have a single point of contact for their claims needs, ensuring their initial experience is easy and friendly.
Fast claims resolution
With trained personnel, we can manage through to completion an estimated 80% of all claim calls directly over the phone.
Our claims representatives are trained in both loss adjusting and customer service skills. We know that it takes the combination of these abilities to maintain total customer satisfaction.