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We've been successfully handling the claims of the rural community for almost 100 years. Our local knowledge and understanding of the people and businesses within the UK sets our claims management service apart.

Service Overview
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We’ve a proven track record of handling agriculture claims – small and large – from damage to crops, interruption to production or damage to infrastructure and machinery.

With a network of experts across the UK, available 24/7, we offer a rapid and appropriate response that protects your customers and their businesses.

“Our Agriculture and Rural Network blends insurance services with expertise in farming, rural industry and food production to provide a bespoke service that will help you look after your countryside customers…” Jamie Rossiter, Head of Agriculture and Rural.

How we can help
  • Quick and effective claims management

    Our team's specialist skills, local and industry knowledge of the agriculture sector help us to manage claims effectively and to minimise lost productivity and get businesses operational again.

  • The right person, in the right place, at the right time

    Regardless of whether your customer has a claim relating to an estate, major loss, subsidence, or casualty, we have a range of specialists in this sector who can handle your claim.

Areas of Specialty


  • Arable
  • Beef
  • Building Diversification
  • Building Valuations – Estates
  • Building Valuations – Farm
  • Building Valuations – Listed
  • Buildings – Farm / Private
  • Contracting Risks
  • Crop Spraying
  • Dairy
  • Equine
  • Estates
  • Farm Business Management
  • Food / Produce
  • Forensic Accounting
  • Frozen Food
  • Game / Shoots
  • General Commercial Risks
  • Glasshouses
  • Grain Storage / Drying
  • Grassland / Forage
  • High / Mid Net Worth
  • Historic/Listed Buildings
  • Horticulture
  • Land Diversification
  • Large / Complex Loss
  • Machinery / Motor
  • Milk Contamination
  • Organic Farming
  • Pigs
  • Pollution
  • Poultry / Egg Production
  • Product Liability
  • Public Liability
  • Revenue / Business Interruption
  • Sheep
  • Transit


Types of claims
  • Estates

    Our team delivers an excellent claims handling service to your customers – estate owners and their managers or agents.

    Our specialist loss adjusters have vast local and industry knowledge, as well as in-depth understanding of policy wording. We also have experts who focus on listed properties, fine art and other valuable contents, so can provide the best possible advice and guidance to your customers.

    We look to build a relationship with your customer. This allows us to understand their estate, so we can respond quickly if a loss occurs. We provide a dedicated point of contact for your customer. And we’ll contact them within 24 hours and visit within five days. On urgent losses, such as fire or water damage, we’ll be in touch immediately to arrange to visit.

  • High net worth

    We have a dedicated team of private client adjusters, who focus on managing high net worth claims. We’re available 24/7 and will allocate an adjuster immediately who will work with your customer from start to finish.

    Our specialist team, include: casualty adjusters, chartered valuations surveyors, a fine art and specie team, listed and historic building surveyors, subsidence adjusters and fraud investigators.

    Our small, handpicked team, understand the service and care your customers deserve. We make sure that we keep your customer up-to-date as the claim progresses and you’ll be able to view the relevant claims information online.

  • Commercial major loss

    We tailor our team of specialists to the circumstances of each claim. With a team of over 100, we can provide experts across the UK to manage commercial major loss claims. Our adjusters in this team solely focus on major and complex losses over £100k.

    Our specialists are available 24/7 and will respond immediately as they understand the importance of acting quickly when a major loss occurs. Throughout the lifecycle of the claim, we’ll communicate regularly with you and your customer, clearly articulating a plan of action and will work with your customers to ensure a quick resolution to the major or complex loss claim.

  • Casualty and casualty complex loss

    We have a team of over 200 casualty experts, including chartered adjusters, legal executives, mediators, arbitrators, surveyors and accountants, who specialise in high-value, difficult or complex casualty claims. Our agriculture specialists within casualty have experience across a range of risks within farming and agri-business, horticulture, food processing, feed production and rural industries.

    Casualty complex loss

    Our expert teams will work closely with your customers on all agriculture related casualty claims. Our specialists all have at least ten years experience, so you can be reassured they have the industry experience as well as local knowledge to provide an efficient claims handling service.

    Our team focus on closing a claim quickly and economically. We appreciate many of these claims often involve two or more businesses, so one of the goals is to make sure the relationships aren’t compromised and the businesses are able to continue to do business during and after the claim has been settled.


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