Product Liability and Recall

Service Overview
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Speed of response is crucial. With a dedicated global team of sector-led loss adjusters we can respond quickly. We immediately investigate and recommend the best strategy for prompt resolution.

No matter what the size, sector or location, an issue with product quality can seriously damage a company’s brand and reduce or eliminate profitability. We work with you to avoid or mitigate claims and we focus on the resolution of disputes without litigation, to save you money and allow you to get back to business faster.

 

 

Power

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Our market leaders draw upon hands-on experience, insurance expertise and in-depth knowledge of the commercial, contractual and financial arrangements in this sector, to give you the best possible advice especially in the areas root cause analysis and damages to mechanics and electronics in the windmill industry.

 

 

Overview of Major & Complex Loss

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We provide risk management, technical loss adjusting and claims management expertise to a range of industries, including construction, manufacturing, marine, mining, power, retail, cyber and technology.

Our global network of loss adjusters has the technical skills – many of our 5000 staff are engineers, lawyers, accountants, surveyors and economists – and in-depth sector knowledge, to be a trusted partner to help you mitigate or resolve claims. With loss adjusters in over 60 countries, you will be working with someone who understands the local culture, business and regulatory environment that you operate in

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  • Quick claims settlement

    We place an emphasis on quick claims settlement and have the experience to make sure your claim runs smoothly. We also reduce costs by applying project management principles to the claim from the outset. We communicate regularly with you and you have full access to claims information via our online web portal, so you have the management information and analysis you need.

  • A 24/7 service

    With major and complex loss, a quick response is essential to minimise damage and the impact on your business and reputation. Our loss adjusters are available at any time and will respond promptly, and with a global network of expert colleagues, they can draw on additional expertise whenever and wherever it’s needed.

  • Access to a network of expertise

    This network of loss adjusters are supported by the wider business and can draw on the expertise of, for example, our independent division, Forensic Advisory Services (FAS) who provide quantification of business interruption and financial losses across a range of industries. Our FAS team includes qualified CPA’s and Chartered Accountants who specialise in forensic accounting. They have broad experience in catastrophe and major loss quantification, including the Queensland floods, Thailand floods, Japanese tsunami and Christchurch earthquakes.

  • Our Global Specialty Markets team - for the Nordic markets

    Our loss adjusters can be contacted in a number of ways, including via the Global Specialty Markets (GSM), a portal to the resources that we offer to ensure that any client within the Nordic markets can access our full range of services through a single point of contact.

Mining

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The Copenhagen office acts as a hub for any marine claims that occur in the Nordics.

Claims that are reported to the hub will be distributed to the person with the right competencies and closest to the site.

 

 

Marine

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The Copenhagen office acts as a hub for any marine claims that occur in the Nordics.

Claims that are reported to the hub will be distributed to the person with the right competencies and closest to the site.

 

 

Environmental

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We offer geological investigations, damage control and handling. Our geologist Erik Maagaard Jacobsen has over 30 years experience in this field.

We can provide you with the necessary overview of a all aspects of a pollution incident with regards to size, origin cause etc.

 

Cyber and Technology

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Our dedicated team understands that technology underpins all we do. 
They will work as part of your team to offer solutions, before and after a loss, to make sure you resume business as soon as possible.

 

 

Construction and Engineering

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From small buildings, oil refineries and critical infrastructure projects through to the construction of iconic buildings, we have the strength and stability to be your independent expert in this sector.

We have been the nominated loss adjusters on some of the largest and most prestigious building developments around the world. We are trusted because we understand what our clients need and provide the right experts where and when they are needed.

With unrivalled Construction All Risk (CAR) and Engineering All Risk (EAR) expertise, we reduce claims spending by recommending a swift and appropriate course of action from day one.

 

How we can help
  • Quick, pragmatic claims settlement

    We place an emphasis on quick claims settlement and have the experience to make sure your claim runs smoothly. We also reduce costs by applying project management principles to the claim from the outset.

  • Kept updated every step of the way

    You will have one point of contact throughout the life of your claim and full access to claims information via our online web portal, so you receive data in a format that suits you.

Major Complex Loss

You can find details of our local Major & Complex Loss Teams here in the Nordic countries: Denmark, Sweden, Norway, Finland, Greenland, Iceland, Faroe Islands. Please contact us for more information.