China

Service features

• Business Interruption

  We provide specialised loss adjusting and risk management expertise across a wide spectrum of financial, commercial crime, professional liability, product recall and political risks. Our team of highly experienced business Interruption specialists will guide your customers and intermediaries through the complex process of reinstating a business, following a loss.

  Our financial claims team offer services to the insurance industry in the following areas; business interruption adjustment, business loss mitigation, fidelity guarantee adjustment, stock quantification and valuation, litigation support, motor vehicle loss of use, loss of rents adjustment and forensic accounting. Our adjusters draw on their vast experience of business in trauma, calmly working through the options with the insured, to find the best solution for the short and the long-term.

• Liability/Professional Indemnity

  We have dedicated teams of experienced adjusters handling a wide range of liability claims. Our services range from providing an investigation of the circumstances and securing witness statements to full adjustments, including quantum assessments, settlement negotiations, and dedicated technical and legal assistance in subrogation and recovery.

  We process vast numbers of liability claims each year; a large proportion of these are generated from our appointments upon third party property and bodily injury insurance programmes for property management accounts, hotels, public entertainment venues, construction works, with the remainder being one-off instructions given by insurers to our liability adjusters.

  In addition to our third party liability claims handling, we provide insurers with investigation services for employers’ compensation claims. Finally, our senior liability specialists also handle product liability and professional liability claims for both local insurers and international reinsurance markets.

• Construction & Engineering

  We are recognised for our expertise in civil engineering, building and mechanical and electrical engineering. This allows us to provide a high level of technical competence in CAR/EAR/DSU claims and construction liability claims; and machinery breakdown and property losses relating to the power and energy industry. We know that swift settlement of construction claims can be the difference between a business surviving or going under. To handle these complex claims we have built up one of the strongest and most experienced claims teams in the industry.

  We have been retained as nominated adjusters on some of the largest and most technically complicated construction and civil engineering projects around the world.

  From the small building complex, oil refineries, bridges, tunnels, railways and other critical infrastructure projects through to the construction of the iconic buildings around the world. Our expert team has the strength and stability to become your independent expert on Construction All Risks and Engineering All Risks claims.

• Marine

  Our fast growing marine division in China is able to offer expertise on most aspects of cargo and nautical surveys including loss prevention measures, the supervision and control of cargo, on/off hire surveys and draft surveys. Our qualified surveyors have the expertise to handle all marine survey and adjusting needs including hull, machinery or cargo (break bulk, containers, bulk cargo or liquids), whether they involve yachts, launches, fishing boats, charter vessels, cargo ships, barges, tugs or super yachts. Our surveyors provide professional services in marine hull and cargo, builders risks, carriers liability, litigation, arbitration, mediation, valuation, marine consultancy and recovery work.

• Property

  The common property losses for major commercial risks, including industrial facilities and storage locations, arise from fire, storm and flood. The personal lines, claims and office risks mainly feature disappearance, theft and burst pipe water damage. With broad all risks coverage provided the range of damage or loss type is extensive. We also have staff trained and experienced in handling business interruption claims.

  Our network of offices allow our Principals to select most the suitable control office from which we provide a fast, cost effective response for losses occurring outside the central region of China.

• Theft & Fidelity Guarantee

  All businesses today need a system of references, checks and supervision to protect their finances and stock from employee theft. Unfortunately, these systems can’t be relied on to totally remove these risks to the business. When losses occur you need to ensure that your customer’s claims are entrusted to people who can handle the claim with discretion and expertise.

  Our team of experienced specialists help guide your customers and intermediaries through the process of investigating the circumstances of these losses and the intricacies of policy coverage.