We place an emphasis on quick claims settlement and have the experience to make sure your claim runs smoothly. We also reduce costs by applying project management principles to the claim from the outset. We communicate regularly with you and provide full access to claims information via our online web portal, so you have the management information and analysis you need.
Overview of Major & Complex Loss
Our Major & Complex Loss (MCL) team have the expertise and experience to give you world class advice and a cost-effective, fair claims handling service to get businesses up and running as quickly as possible
Expert in this field
We provide risk management, technical loss adjusting and claims management expertise to a range of industries, including construction, manufacturing, marine, mining, power, retail, cyber and technology.
Our global network of loss adjusters have the technical skills – many of our 5000 staff are engineers, lawyers, accountants, surveyors and economists – and in-depth sector knowledge, to be a trusted partner to help you mitigate or resolve claims. With loss adjusters in over 60 countries, you will be working with someone who understands the local culture, business and regulatory environment that you operate in.
Expertise to handle Major & Complex Loss
Catastrophe response team available 24/7
With over 90 years’ experience and a proven track record of handling all types of catastrophe claims, this team can respond immediately to help minimise the impact of a serious event.
500 dedicated MCL adjusters worldwide
Our MCL adjusters are sector experts and champion development and knowledge-sharing between sectors. Our specialist practice groups operate in a wide range of sectors from construction to fine art.
Quick claims settlement
A 24/7 service
Access to a network of expertise
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