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General Loss Adjusting Overview

Our history in Canada is deeply rooted. As a leading loss adjusting business, we provide you and your customers with the best technical skills and local, global and industry knowledge for claims management.

The role of the loss adjuster
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Our loss adjusters offer support and guidance to your policyholders. They can assist with arranging emergency repairs or sourcing temporary accommodation or business premises. They can also recommend and coordinate a range of contractors from their wide network within Canada once the claim is approved, advising the policyholder on how they can make the area safe and secure to prevent future loss.

What else do we offer?
  • Fast response, minimized interruption

    We mobilize the right experts, fast. For example, the 2013 Alberta flooding saw the rapid mobilization of our large loss speciality adjusters from our Major and Complex Loss and EFI Global divisions.

  • Technology and costs

    With the latest technology and IT systems to record evidence and share information to speed up the claims process, we provide quick response and pragmatic action plans to reduce the cost of the claim.




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Related services
  • Third Party Administration

    Our TPA is provided by inTrust - claims management across all classes of insurance to corporates, insurers, brokers and MGAs.

  • Subrogation and Recovery

    We pledge to maximize your recoveries, add to your net profits, and improve the productivity of your claims handlers.

  • Special Investigation Services

    Investigation services for the insurance industry

  • Knowledge and Skills development

    Vale is one of the oldest and best-regarded training schools in the US and Canada


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