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Australia

Commercial lines

Our aim is to get your clients back on their feet as quickly as possible following a loss. This is our ethos in high frequency, low severity claims and complex multi-million dollar losses.

Service Overview
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We know your commercial customers require a genuine level of care and understanding of their business.

We also know the difference between guiding an SME policyholder versus a large corporate risk manager through the claims process, and offer an empathetic approach to handling a claim, however large or small. We keep everyone informed throughout every step of a claim, aiming on each occasion for a swift and fair settlement, to the benefit and satisfaction of all parties.

How we can help
  • Protecting your reputation

    We have deliberately created flexibility within our service so it can be tailored to fit with your claims culture

  • Quick, proactive response

    Our commercial assessors ensure your customers' immediate logistical needs are addressed, such as emergency repairs and temporary premises

  • First notification of loss

    Through our 24/7 call centre, we can provide notification services and we are always available to help with any emergency situations

  • Close to your customers

    With offices located within 2 hours of 93% of the population, we can provide your clients with the help they need when they need it most

Your trusted partner in commercial lines
  • Working on behalf of insurers, brokers and corporate clients within all classes of commercial lines claims.

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