Cunningham Lindsey US Billing Guidelines

Cunningham Lindsey U.S. Inc. will bill clients pursuant to the Cunningham Lindsey Billing Guidelines unless otherwise agreed to in writing with the client. Client specific billing agreements will be considered primary. The Cunningham Lindsey Billing Guidelines will take precedence in the absence of client specific agreements.

 I.  Billing Rates

Cunningham Lindsey's standard billing guidelines for specified tasks are noted below. These represent standard charges for the listed activities. Time incurred on any activity exceeding the standard amount will be billed at actual time. The reasons for the deviation from the standard time will be documented in the file.

*Standard Administration/Supervision Fee includes all activities associated with setting up a file in LINK to include: preparing and submitting acknowledgment to the client and/or insured; diary reviews by supervisor or manager, and inter office/inter company communications regarding handling of a file unless there is specific authorization or written agreement to the contrary.  All exceptions must be documented in the LINK file.

 Expenses will be billed as incurred and are not included in the applicable hourly rate.

All tasks not listed above will be billed at actual time with supporting detail for time incurred. 

All billed time is recorded in minimum increments of one-tenth of an hour (six [6] minutes), rounded up to the next one-tenth of an hour when the prior one-tenth of an hour is exceeded. Time shall be charged at the rate in effect at the time that the services are performed. 

In the event that a Cunningham Lindsey employee is traveling, or waiting in connection with the handling of a file, work performed on another unrelated file may be billed in addition to the travel or waiting time on the initial file.

II.   Expenses

Expense rates are subject to change at the discretion of Cunningham Lindsey Senior Management. Unless otherwise agreed to in writing with the client; charges for communication, travel and office expense are charged as follows:  

  The following allocated loss adjustment expenses will be billed at cost:

• Police, fire and regulatory reports
• Medical reports
• Expert services and reports
• Travel expense: lodging, meals, taxi, rental vehicles, parking, bridge and toll road
• Postage and shipping expense
• State and local taxes
• All other allocated loss adjustment expense

 III. Interim Billing

Unless otherwise agreed to with the client, Cunningham Lindsey will interim bill time and expense files that meet either of the following criteria and must be accompanied by a meaningful status report 

1. File age greater than 21 days; service fee plus expenses exceed $500.00, or;
2. File age greater than 60 days; service fee plus expense exceed $100.00.

IV. Travel Time and Expense

Travel time and mileage on each claim will be charged based on the time and distance of the nearest Cunningham Lindsey office from the trip destination. In the event that a Cunningham Lindsey employee charges travel time and/or mileage in connection with the handling of a file, travel time and/or mileage contemporaneously incurred on an unrelated file may be billed in addition to the travel time and/or mileage incurred on the initial file

V.  Cunningham Lindsey's Billing Guidelines

Unless directed otherwise by the client, an acknowledgement of the assignment will be directed to the client by mail, fax or e-mail within one (1)-business day of receipt of the assignment.  The acknowledgment will refer to Cunningham Lindsey's Billing Guidelines located at www.cunninghamlindseyus.com

Cunningham Lindsey Billing Guidelines are subject to change at any time at the discretion of Cunningham Lindsey Senior Management. Current Billing rates are available at www.cunninghamlindseyus.com