Building impact solutions

Through our building impact solutions team we provide a dedicated Third Party Property Damage (TPPD) claim handling service to insurers, brokers and self-insured corporate fleets.

Huge benefits have been derived from this approach with bent metal and replacement vehicles, but other types of property damage can be overlooked receiving little validation or expertise. Low value building damage claims have traditionally been cash settled, paying the cheaper of two estimates.

We have developed a desktop service for claims valued up to £5,000, providing expert support to motor claims handlers.

Our unique approach in the motor claims environment provides access to high levels of expertise and a team with appropriate construction industry qualifications and experience to determine the scope and cost of each claim.
Supported by our PropertyLink validation system, we quickly agree the correct value for works and consider the appropriate level of indemnity, prior to negotiating with contractors and agreeing settlement directly with the third party.

Key benefits

• Our clients save on average £12 per £1 spend on fees
• Savings are made on 80% of cases handled
• We will help to protect your brand and reputation through our proactive and customer centred approach
• By using our service your claims handlers can concentrate on your core expertise and vehicle related claims

Key features

• We ensure ownership and communication from first advice to final settlement
• Our dedicated handlers effectively deal with technical issues and negotiations with contractors
• We provide quick and accurate validation of estimates through our validation system
• Through desktop service we ensures that our experts quickly capture third party claims and respond to queries
• Our fixed fee provides control over costs and clear measurement against savings generated

For further information about our service, please contact Jonathan Pritchard on +44 7879 067461 or email jonathan.pritchard@cl-uk.com