Fidelity guarantee

All businesses today need a system of references, checks and supervision to protect their finances and stock from employee theft. Unfortunately, these systems can’t be relied on to totally remove these risks to the business. When losses occur you need to ensure that your customer’s claims are entrusted to people who can handle the claim with discretion and expertise.

Our team of experienced specialists help guide your customers and intermediaries through the process of investigating the circumstances of these losses and the intricacies of policy coverage.

Key benefits

• We will rapidly and discretely investigate the circumstances of the incident and review the pre-existing systems of check and reference to make sure that customers have complied with the policy requirements
• We will pursue the recovery potential

Key features

• Our experienced staff assess each claim immediately on instruction
• We provide designated focal points, where required
• We allocate the right person with the right skills to each claim
• We provide early contact and agreement of the accounting and Human Resources information necessary to establish policy liability
• We provide access to our market leading Investigation Services division, to review any fraudulent or suspect claims
• We regularly communicate with all parties throughout the claims process
• We provide real time access to our claims system via the web

For further information about our service, please contact Colin Ganson on
+44 141 2402540 or email colin.ganson@cl-uk.com