Private clients

A high quality claims service is paramount in ensuring satisfaction, policy renewal and meeting the needs of discerning clients in this competitive market. Our Private Client service offers you a dedicated loss adjusting service which ensures all claims are handled smoothly, efficiently and tactfully. This service is available to all high net worth and fine art insurers and their agents associated with the composite and Lloy'ds market.

Key benefits

• We enhance customer satisfaction by providing a bespoke and personal service for all private clients
• We agree the correct claims spend through our swift approach and recommendation of an appropriate course of action
• We reduce the cost of delivery by offering a genuine national service, making the right decisions and providing a cost-efficient approach to claims investigations

Key features

• We provide a flexible and rapid response through our team of designated experienced adjusters situated throughout the UK
• We offer a 24-hour notification of loss through a single focal point
• No two homes are the same, and no two losses are similar, we offer a bespoke approach to visits and reporting
• Our high-level of specialist knowledge is provided by our in-house chartered arts and antiques surveyors, as many of your customers are collectors of fine art, period furniture and jewellery
• Our global coverage is available to you for all your claim needs outside the UK
• Through our experience of previous claims, we will provide you and your customers with practical advise
• You and your customers can access claims information online

For further information about our service, please contact Bill Wilson on
+44 7825 089436 or email bill.wilson@cl-uk.com