Loss recovery

Our Loss Recovery Service aims to assist you and your customers, who seek financial compensation for losses that they have incurred as a result of a claim.

We pride ourselves on the amount of monies recovered, maximising cost savings for our clients. By taking the hassle out of maximising this opportunity, we free up time for you to concentrate on your core activities.

Our operating model means we are able to offer a low cost solution, whilst maximising recovery amounts in the quickest time.

All claims are screened at the front-end of the process by our claims technician, using our Recovery Checklist. Should a party be negligent in their actions and legally liable for the damages, our motor solutions team will pursue the recovery accordingly. We also know how important it is to pursue a recovery following a successful third party defence.

Key benefits

• Early assessment of liability and intended course of action
• Maximise your profit through amounts recovered, reduced cost and increased cash flow
• The right solution and not one solution to achieve the best results for you at the lowest cost
• Bespoke management information to suit your needs, including transparency of ‘pipeline’ recoveries, enabling you to plan your finances ahead
• Swift, successful conclusion of recovery actions
• Helping you save money by maximising cost savings

Key features

• End to end solution, engaging specific internal services such as tracing agents, site investigations and litigation only where these add value
• Experienced, dedicated service staffed by suitably dual qualified personnel
• Recovery action starts early in the claims process, supported by an automated site referral process
• Dedicated, branded teams, providing you with your own recovery team without the hassle of managing it
• A menu of services to choose from to suit your specific needs
• A one-stop shop with the flexibility to combine insured and uninsured loss recovery under one roof
• Skilled specialist recovery technicians
• Proactive management utilising a robust task driven diary system
• Quality and management controls to ensure continued focus on each action
• Tailored and meaningful management information
• Trace and visit facility to identify elusive third parties

For further information about our service, please contact Jonathan Pritchard on +44 7879 067461 or email jonathan.pritchard@cl-uk.com