Svp cliquez sur le lien pour vous diriger à cette page d'accueil spécifique
18 Apr 11
Following the earthquake both our Christchurch office and our Disaster branch office were not able to be accessed by us as they were both in the "red zone". We quickly relocated to a new office park - our new address is 3A Barry Hogan Drive, Addington. Our Christchurch Branch and our Disaster Branch offices are both located here.
We have teams of Adjusters and Sergon Building Consultants at other suburban locations as the large team can not all operate from the Addington facility.
Immediately following the 22nd February aftershock we sought assistance from our International Group and we have adjusters from Australia, South Africa, Canada, USA and the UK in New Zealand working on claims. Last week the profile of our commitment to the earthquake looked like this:
We are contacting all new claimants on receiving their claim.
We have received over 12,000 claims from the Earthquakes - many of these with multiple locations. Reserves on these claims exceed $3 billion.
The issues surrounding these events are starting to emerge. I attach another Technical Bulletin addressing the implications of the future Building Code changes - thanks to Leon Briggs for taking the time to put this together.
Click here to view the building code changes in our Technical bulletin
Like most claims people in the Industry our people are stretched well beyond their comfort zones and are very tired after 7 months of continuous pressure. I am glad to see that some of our team are taking some time off over the Easter period.
Our team have extended themselves magnificently - and I am proud of them - but concerned about the loads that they are carrying.
This is a time for all within the insurance industry to be patient and extra tolerant of each other!
Thank you for your support during these demanding times.
Chief Executive Officer
Cunningham Lindsey New Zealand