CLIS Services

Whether it's after hours customer contact, back up support during peak periods, or complete call center capabilities, we provide outsourcing or co-sourcing alternatives that ensure quality and cost effective customer response, every time.

Total Response

Just like the name suggests, Total Response is the "everything-in-one" service. In essence, we become your customer contact department.

You can rely on our trained staff to manage each customer call with expertise and care. Trained in stress management and problem solving, our goal is to ensure each customer is happy and satisfied with the service they receive.

Branded telephone lines ensure a seamless transition between your company and ours, allowing you to maintain those customer relationships you've worked so hard to develop.

Advanced telephone technology ensures each call is handled quickly and calls are triaged to the appropriately trained representative.

And, we're always open. We provide call support 24 hours a day, 365 days, offering multilingual response.

Standby Response

Peaks and valleys in customer calls happen all the time in every type of business.

Internal staffing issues, such as maternity, vacation or sick leaves, can be the cause. Or so could a natural occurance which results in an enormous influx of calls.

Whatever the cause, you can always count on CLIS to support you when you need us most.

After Hours Response

While your company handles calls during business hours, we'll take over the after hours and weekend calls. No problem, we're here to help.

This service option pairs our company with yours, combining teamwork and communication to round out your customer response program.  

Vendor Referrals

Whether a body shop, general contractor, or restoration provider, we can utilize your vendor network of preferred providers to mitigate your loss.

Claim Assignment

For after hours response, we can also dispath the loss to your on call adjuster.

Immediate claim assignment is but one of our multiple distribution channeling capabilities.