Goods in transit

Our qualified adjusters offer expertise in dealing with a variety of claims including carriers’ liability, warehousekeepers’ liability and stock throughput losses. This service is available to the insurance market, P&I clubs, the legal profession, the logistics industry, carriers and traders.

Key benefits

• We minimise claims spend whilst ensuring customer retention
• We ensure customer involvement in third party negotiations, so that trading relationships are not prejudiced
• We identify fraud early and manage the investigation
• We maximise recoveries and salvage opportunities

Key features

• Our experienced staff assess each claim immediately on instruction
• We provide designated focal points, where required
• We allocate the right person with the right skills to each claim
• Our experience of previous claims allows practical advice for customers
• Whether you and your customers need a local or centralised service, we can provide bespoke services and teams that respond quickly and effectively
• We monitor and measure performance through approved auditing procedures
• Whilst on-site we identify the action necessary to reduce and contain the damage to the property, and business where applicable
• We guide the customer through the actions required
• We aim to resolve the claim as quickly as possible to ensure enhanced customer satisfaction, and which assists in controlling costs
• Our specialised, efficient and fully integrated global service will help bring about the prompt resolution of problems wherever they may arise

For further information about our service, please contact Colin Ganson on
+44 141 2402540 or email colin.ganson@cl-uk.com