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Travel + medical assistance

We provide a suite of concierge-level travel and medical assistance programs designed for travelers ranging from corporate executives to students.

What we do

From first notice of loss and validation, to telemedicine consultations, healthcare facility referrals and arrangements, cashless payments, cost containment services, fraud investigations, claims settlements and more – Sedgwick is here to help following an accident, injury or other travel-related loss. 

We can tailor our assistance services to fit your precise needs through our global medical network and claims processing expertise and experience. Plus, we can meet the needs of virtually any type of traveler today. We offer comprehensive support to our clients, from explaining policy and coverages to solving immediate issues like making physician appointments or arranging the airfare for an injured traveling companion. Our medical and travel programs include: 

We can tailor our assistance services to fit your precise needs through our global medical network and claims processing expertise and experience.

Medical assistance

  • Medical case management
  • Telemedicine
  • Cost containment
  • Cashless payments
  • Medical repatriation
  • Repatriation of mortal remains

Travel assistance

  • Pre-travel advice
  • Trip cancellation
  • Delayed/lost/damaged luggage
  • Fraud detection and investigation
  • Legal assistance

  • A network of high-quality physicians, providers and hospitals to ensure world-class care
  • Single points of contact to streamline and personalize communication
  • Global team approach across departments to ensure program accuracy and efficiency 
  • Higher transparency through every component of the claim
  • Negotiated discounts and cost guarantee agreements
  • Rapid claims administration, processing and adjustment
  • Prompt service and simplified claims processing

Caring counts

Every day, thousands of people turn to Sedgwick when faced with a life-changing moment. They work for global brands that want to provide the best coverage for the people they value most. They are big and small business owners who need to get things back on track. And they are employees and consumers who need to know that they’re protected. We take care of them when they need it most, helping them get back on their feet, back on the road, back to business as usual — because caring counts.

Interested in our services?

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NEWS AND INSIGHTS

THIS SERVICE IS AVAILABLE IN:

Australia

France (TPA only)

Germany (travel only)

Indonesia

Netherlands

New Zealand

Sweden

United States