Surveying

Property insurance provides peace of mind in the event of damage. Depending on the size and complexity of the damaged building, this can be a daunting prospect. The building may need significant emergency work, even before reinstatement can begin. Unless the customer has appropriate experience as well as significant amounts of time, a qualified surveyor can be invaluable for this process.

We can take away much of the burden from customers who have more than enough to cope with after the trauma of an insurance incident. We help to determine the correct repair of a particular property, find a contractor and manage the refurbishment work through to certifying the completed job. In addition we manage any statutory duties that might arise, as well as providing appropriate documents for the customer to help with future house sales. All of these are key to the smooth conclusion of a building insurance claim.

Our Surveying Service consists of a national team of surveyors, focused on the execution of project management and the provision of professional advice as part of property damage insurance claims. We have the specialist skills and experience to deal with any crisis, whether it is the result of a fire, flood or even a tornado. We have a track record in project management and can execute the repair of these buildings quickly and to a high standard.

Key benefits

• Our aligned adjusting and surveying process enables a fast and cost-effective deployment of appropriate resources
• Our surveyors are measured upon response times and other elements of customer service providing reassurance that projects are completed as rapidly as possible
• We can choose the appropriate procurement route for the repairs. This enables quality of work, speed of work and improved customer satisfaction
• The customer experiences a hassle free process and is protected from the risk of cover not being in place – the surveyors fees are paid direct with no cost to the customer
• Our percentage or time based fee excludes the usual hidden extras included within the cost of most surveyors from private practice, thereby controlling costs
• We have surveyors who operate closely with our teams of adjusters ensuring that the customer’s claims experience is faster and more hassle free than if they were to involve an external surveyor

Key features

• We have the capacity and capability to handle all claims from individual losses to large events
• We offer a customer friendly, integrated response to project management and building repairs
• We can provide a transparent, clear charging structure agreed in advance with you
• We apply our project management skills to all claims
• Our electronic project planning tools ensure effective control of both timescale and cost
• We work in partnership with our managed contractor network and can provide a one stop shop for the repair and reinstatement of damaged buildings
• We have the expertise to ensure compliance with the Construction (Design and Management) and Party Wall Regulations and other statutory approvals
• We offer you and your customers bespoke reporting and management information
• Our national service is delivered by regionally based teams, who can be in contact with a customer rapidly

About our service

• Our team of highly qualified chartered building surveyors work closely with our adjusters to achieve rapid conclusion of building damage claims
• We have years of experience in providing speedy, cost-effective and accurate surveying services as part of the project management of the claim
• We provide a consistent, high quality service to insurers, brokers and customers regardless of where they are in the UK
• We can provide specialist expertise including listed building reinstatement and repair
• We can also offer an emergency response to undertake immediate repairs and temporary works when losses occur out of hours
• We provide building surveys and inspections and can provide specification and preparation and associated design works

For further information about our service, please contact contact Roy Shevlin on 07831 804994 or email roy.shevlin@cl-uk.com