Property owners

The property owners market is recognised within the insurance industry as being a niche sector where clients need bespoke claims handling services. We acknowledged this ten years ago and established our Property Owners Unit - a specialist team that only focuses on claims emanating from this market.

Our team really undertands the unique needs of the property owners market. We have forged close relationships with brokers, insurers, managing agents, property owners and their customers.

We provide tailored solutions that meet the specific needs of the property owner. We control the claims cost through account management across the entire portfolio.

We offer a streamlined claims notification for all new loss instructions with our dedicated team. We provide flexible claims handling arrangement and we apply the right technical resource to property claims. 

We have an established reputation for claims handlng in this sector, through a team with a proven track for delivering on client specific requirements. We provide a scaleable resource to meet demand in times of surge.

Through trend analysis across the portfolio, we can identify risk improvement opportunities. We provide robust and relevant management information that is needed by the client. You and your customers can track their claims progress via our real time, web based portal

You can enjoy continuous account management from our client dedicated team. Our claims handling approach is fast, flexbile and focused on customer satisfaction.

For more information on our property owners' service, please contact Alistair Spence on +44 7887 632925 or email alistair.spence@cl-uk.com