Oriel

Market research conducted by Cunningham Lindsey revealed that the insurance industry was crying out for a single, reliable supplier of repairs. In early 2008, we launched Oriel.

Cunningham Lindsey have been managing repairs for over ten years, covering the market with two services. Our Contractor Management Service dealt with large and complex repairs and subsidence work, while Property Solutions dealt with smaller repairs and maintenance issues. Both were well established network repair solutions.

Our award winning Subsidence Services further evidences the experience and knowledge contained within the two entities, providing a complete repair management solution.

Key benefits

• We offer market-beating repair rates
• We provide reliability through our partnering relationships
• We handle a wide range of repairs from £50 to £500,000
• We can provide insight into market trends
• We have a fully tested event management plan for all types of perils

Key features

• We have a dedicated quantity surveying facility, with a team of highly qualified and experienced chartered surveyors
• We undertake all forms of building repairs
• We provide national coverage with local representation
• We have the capacity to complete £100m+ building repairs per annum

About our service
We deliver excellent customer service by:

• Responding promptly
• Sending the right tradesperson
• Agreeing the correct scope
• We keep your customers informed every step of the way
• We guarantee our repairs

We deliver cost control by:

• Offering competitive rates with targeted cost savings
• Use of bespoke management software – PropertyLink
• Benchmarking market rates
• Using our chartered quantity surveying team to help control costs
• Employing an independent audit team

For further information about Oriel, please visit www.oriel.co.uk or contact
Paul White on +44 1245 215130 or email paul.white@oriel.co.uk