Forensic investigation

According to the Association of British Insurers, insurance fraud costs the industry in excess of £2 billion per annum. Occasionally, additional investigative techniques may be needed - whether this is for creditor, motor or property claims suspected of being fraudulents.

We have offered our forensic service since 1990. We conduct site visits to analyse point of entry damage and other spillage, plus accidental damage. We also offer a desktop service, which is a cost-effective method of forensic examination, particularly on the lower valued claims where a site visit would be uneconomical.

We provide a forensic document and scene investigation service that clients can request through our special investigators or by direct instruction. We can then evaluate the physical evidence, which may be critical to the claim. Our default method is desktop validation, however, if appropriate, we can escalate the investigation to a desktop investigation, plus cognitive interview or a site visit where necessary.

Our service is available to you for all types of suspicious claims using our in-house facilities and expertise.

Key benefits

• We improve customer satisfaction by detecting and containing fraudulent claims - helping to maintain low premiums
• We reduce claims spend by providing professional forensic examination to repudiate claims and assist you in prosecuting dishonest customers
• We provide a broad range of services to deal with all types of claims including low value claims
• Our tailored services will help to make sure you have the protection of a complete forensic validation service

Upon receipt of your instruction, all evidence is examined and a decision made as to the best method of investigation to use.

We rapidly validate genuine claims.

For further details of our fraud investigation services, please contact Christian Aplin on +44 7880 780740 or email christian.aplin@cl-uk.com