Fine art and specie

Our fine art and specie team provides a bespoke solution to the investigation of claims involving paintings, antiques and collectibles as well as precious metals and stones, cash, securities and other high value items.

A high quality claims service is paramount in ensuring satisfaction, policy renewal and meeting the needs of discerning clients in this competitive market.  Our service is available to all specie and fine art insurers and their agents associated with the composite and Lloyd’s market.

Our aim is to:

• Minimise disruption and handle claims without delay
• Be an extension of your service and incorporate their customer philosophy
• Ensure the most appropriate adjuster deals with the claim
• Protect your reputation on the most sensitive claims and important customers

Key benefits

• We reduce the cost of delivery by offering a genuine national service, making the right decisions and providing a cost-efficient approach to claims investigation, even when fraud is identified as a potential issue 
• We settle genuine claims quickly
• We ensure customer satisfaction by providing a discrete bespoke and personal service for you
• We reduce claims spend through our swift approach and the use of our in-house specialist investigation services

Key features

• We provide a flexible and rapid response through our team of designated experienced adjusters situated throughout the UK
• Every claim has a site visit and is handled to conclusion by the same adjuster
• We offer a bespoke approach to visits and reporting
• A high level of specialist knowledge is provided by our chartered loss adjusters and fine arts and antique surveyors
• You can access claims information online
• Our seamless interaction with our special investigation division, ensures fraud is detected or discounted in the early stages of claims handling
• We offer a 24-hour notification of loss single focus point
• Global coverage is available to clients for all their claim needs outside the UK

For further information about our service, please contact Bill Wilson on
+44 7825 089436 or email bill.wilson@cl-uk.com